By treating appeal to the active complaint management Berlin, 25.10.2010 – “patient complaints are important impulses for the continuous improvement of practice processes”, Ute C. Amting, corporate and medical consultant says the Kock & Voeste GmbH. Ute C. Amting advises doctors and dentists for many years in the area of quality management and advises the practice operators to give an importance complaint management within the quality system. Patient complaints as an opportunity “Patients who complain want to come back,” Amting explains.

Most patients, so the consultant, would address only very rarely open an instance of maladministration. Unless all the more important therefore, to handle patient complaints professionally and constructively and to analyse the complaint, and to use the information for the continuous improvement of the practice. If you have additional questions, you may want to visit Cancer Research. How you can not only recorded complaints of the practice team, but managed, that conveys the consultant nationwide in their lectures, seminars and individual training for medical and dental practices. “A positive attitude of the practice team to patient complaints is the first step to understand complaints as an opportunity,” says Ute C. Amting. Anchor complaint management quality system is the handling of patient complaints firmly anchored in the quality system of practice and all staff know the expiration, the responsibilities and the necessary steps, then complaints are an important source of information for the continuous improvement of procedures in the medical or dental practice. Documentation of complaints is just as much the complaint management like the later review whether abuses were removed successfully and to the satisfaction of the patients and practice processes sustainably improved.

Encourage complaints and improve success check be patient about a note in practice actively for the expression of grievances prompted, they feel taken seriously and provide other important information about improvements, of which Benefit patients and the entire operation of the practice. The process is a cycle of complaint stimulation, reception, processing and review of patient satisfaction, as well as the overall success. The patient loyalty increases, then this is a strong signal that in addition to medical services practice dealing with complaints constructive and optimally handled. Practice team could learn so Ute C. Amting, easily secure, objective and constructive handling of patient complaints communication training for successful complaint management in professional communication training with role-playing and practical examples. “Such training prepares optimally staff a complaint call. They receive tips, get to know the conversation structure and the process, learn what positive benefits it for the practice and the patient binding from a complaint call pull and learn why they should love complaints instead of afraid to.” Learn more about the seminars of Kock & Voeste GmbH at Company description the Kock & Voeste GmbH is an owner-managed consultancy based in Berlin that specializes in advising physicians and dentists in private practice and in cooperation.

Fight them with fun – but try Zumba! Women and men could be equally vulnerable mass of hemorrhoids. For all a balanced diet is essential, but also sport can contribute to the relief. There are numerous new sports that attract often especially women, because they combine movement and fun. Here we present one of these sports, because exercise is especially important for hemorrhoids. Last year this kind of dance sport in many gyms and sports clubs has arrived: Zumba.

A mix of aerobics and salsa to Latin-American rhythms, which strengthens the muscles in the entire body. Finally, a sport that keeps you fit and fun and is suitable for all ages. You must also not professional ballerina to join in and have fun. Recent studies have shown that a Zumba session burns up to 1000 calories is an optimal training for heart and vessels and at the same time strengthens legs and gluteus maximus. The Movements are repeated and are fast and thereby improve the microcirculation, which counteracts the standstill of the veins, one of the causes of hemorrhoids! Try a Zumbakurs but sometime and just go away dance the hemorrhoids!

Specialists inform treatments for deafness to deafness we want to understand other people, we share with them, discuss. We want to hear what is happening around us, be not cut off from the world of acoustic information. But what if our hearing fades, and when even hearing aids are not sufficient help? Therapies for deafness to deafness specialists of the University Hospital at the Frankfurt listening day inform I want to hear! “.” The event takes on Saturday, September 21, from 9:30 to 14:30 at the University Hospital of the Johann Wolfgang Goethe University instead of Theodor-Stern-Kai 7, House 22 (next to the main entrance). The hearing day offers expert advice and lectures on the topic, as well as free hearing tests; the HoRmobil of the German (DSJ Federation of the heavy horige) is also on site. You may wish to learn more. If so, ENT is the place to go. “Will be hosted by the hearing date of initiative ICH want to hear!” by cochlear Germany in cooperation with the ENT Clinic of the University Hospital. Here, Cleveland Clinic expresses very clear opinions on the subject. The initiative would like to highly hard of hearing persons, their relatives sowie the public hearing as well as innovative approaches in the treatment of Horverlusten enlighten. Participation in the event is free of charge.

Our initiative is aimed especially at people who do not sufficiently understand well despite a supply of modern hearing aids”, so Durdane Erseker of I don’t want to hear”. With numerous materials, regional events, as well as our homepage want easily understandable, appealing design and product-neutral information about hearing damage and its treatment options.” So also at the Frankfurt listening day: specialists of the University Hospital Frankfurt provide an overview of modern treatment options and the latest technologies of improving listening with hearing implants. Participate in the star-studded programme of lectures and others. Clinic Director Professor Dr. med.

Timo Stover and Professor Dr.-ing. Uwe Baumann with. A panel of experts discusses current concepts of rehabilitation with the cochlear implant.

Enzymes: This remedy serves as a dietary supplement especially to replace the enzymes lost in preparing a meal. Enzymes are important for the metabolism function properly and stomach and intestines stay healthy and fit; There are uncountably many enzymes, which all together have the task to maintain the organism. Enzymes are necessary because they split the recorded food in a so-called preliminary digestion. (Source: Rick Yune). Should the food not enough split have been be, this is one of the main causes of diseases and disorders of the pancreas. Omega fatty acids: this Omega fatty acids, there are several different, of which three in food supplements are used: Omega 3, Omega 6 and Omega 9 Omega 3 is the so-called Alpha-linoleic acid (AFA). It is helpful against diabetes II and good for brain, heart and stiffened blood vessels. Is linoleic acid Omega 6 and Omega 9 is oleic acid. The Food supplement that is made from these three fatty acids, is a soft gel capsule, which can be consumed due to lack of allergens like gluten, artificial colourings and sweeteners or dairy products by vegetarians without hesitation.

Garlic: It is an old, all known tools against heart and circulatory problems and to reduce cholesterol levels. Also the stimulation of the immune system and the bacteria-inhibitory effects are undoubtedly follow the ingestion of garlic. However, there is also always the problem of the smell from the consumption of garlic. Thanks to food supplements, this problem is no longer notable, because the smell in the processing of garlic seasoned over time completely disappears can be so even after taking food supplements on garlic base still among people. Chrome: The essential mineral chromium is able to utilize insulin and thus to keep the blood sugar levels stable. It can also stop storing fat. You have to little chromium in the body that can to Result in reduced metabolism of amino acids, glucose intolerance, fatigue and fears. Is the intake of food supplements dangerous? As means to supplement natural consist only of herbal ingredients, you can be sure that the intake is not dangerous; especially when one considers the recommendation included in the leaflet. Alive and well through the winter with food supplements based on natural, this is no longer a problem! Carmen Reinlein werk26

A natural fruit concentrate in chewable tablets can help bladder infections and be derived from urinary tract meet each and are often very painful and uncomfortable. If left untreated it can rise and cause damage to the kidneys. Women are most frequently affected by urinary tract infections and cystitis. This is due to the anatomical conditions in the urogenital tract of the woman and the short urethra, through which the pathogen easily can Ascend, to establish itself in the lining of the bladder. This set the Agent prevents usually an intact immune system and a strong bladder mucosa. But not always. The frequently recurring bladder infections can occur.

“Researchers have found that the American relatives of our local Cranberries contain a substance, the docking” of the bacteria in the lining of the bladder can effectively suppress. This Cranberry referred to Cranberry extracts have in clinical trials as a very effective in women with recurrent cystitis and urinary tract infections proved to be. The number of infections was significantly reduced in these women. UroVitum chew/suck chewable tablets are designed for the complementary treatment of recurrent urinary tract infections (cystitis) women. They are based on clinical studies for the treatment of urinary tract infections and contain 350 mg Cranberry concentrate per chew/suck tablet. The chewing / sucking tablets are equipped with savory cranberry aroma and pleasant to eat. That makes them so unique compared to the very sour cranberry juice. The tablets are clearly preferred by patients because they taste just good and fast work.

UroVitum offers the chance to get rid of the annoying urinary tract infections. In the studies is a revenue period of years. UroVitum (PZN 0765808) is available to 24.90 in pharmacies or good health centers for a month. Due to the unique composition of the products of Navitum Pharma not by other, seemingly similar products are interchangeable.

Herbal supplements can make a valuable contribution to the strengthening of the concentration. Lack of concentration and falling memory can have a number of causes. Age-related changes of the trigger are not always. This unpleasant errors caused by sustained levels of stress and high pressure. Just performance-oriented people are very often affected by concentration problems and weaknesses of memory. Overloading as the cause of lack of concentration tend to people with high motivation to demand is too much in the long term. Without the necessary balance and adequate regeneration can occur to overload, which just include concentration problems and difficulties with memory. The continuous retrieval of power prevents a corresponding recovery.

A vicious intensification often lead straight poor concentration in a vicious circle: the declining concentration and problems with the Memory increases the susceptibility of the person concerned. By the accumulation of failures in a competitive environment, the pressure continues to rise, there will be a reinforcement of existing problems. It is becoming increasingly difficult to get the situation back under control. Resources sufficient to regenerate and to restore mental focus must of all only the most relevant stress factors identified. These are at least temporarily to push back, to achieve a recovery and further measures put to. It will not always be possible to avoid these factors in the long term. Today, the typical performance-oriented work environment very limited admits a stress reduction by avoiding the external stress factors.

Even more important are actions that can be affected for improved handling of stress and enhancing their mental focus itself. The physical compensation represents one of the most important measures. The mental strain due to stress may up to a certain extent be offset by sport. Endurance sports such as running and swimming are particularly suitable for reducing stress. Sporting activities will strengthen not only the physical stamina and fitness, but also the resistance to stress-improved.

Obesity can reduce chances of pregnancy women who suffered from obesity in their youth, have to fight pounds when they have a fertility may even years later with the superfluous. As the private krankenversicherung.de insurance Portal reported, an American study now confirms the relationship between former obesity and fertility problems in adulthood. Shown in the study by Gabriella G. Rossmann and her team of researchers at the University of Pittsburgh, especially the age is relevant, in which obesity has occurred. Obesity in adulthood affects as a result to a lesser extent on fertility, as obesity in youth. To read in the journal sterility and fertility”published study 1,538 women have participated. All had undergone a medical procedure against obesity in the past.

The average age of the women was 45 years. Also evaluated how many unsuccessful Pregnancy attempts in the past and how much was body weight in the 18th, 25th and 30th year of life. In the Centre of the study was the question of whether the women the polycystic ovarian syndrome (PCO) could be diagnosed. This syndrome occurs more frequently in obese women than in normal-weight. Through these hormonal disorder, women develop too many and too small follicles, which can not be fertilized. More information are available from the health insurance companies. As a result, the study showed that the Polycystic OVARY syndrome among those women was the most represented, who suffered from juvenile obesity.